About Us
TOYS FOR HOPE CORP is located at 6530 Las Flores Drive, Boca Raton, FL 33433-2365, United States. We collect and distribute new toys, books and essentials for children through partner agencies.
This policy explains how we collect, use, disclose and protect information belonging to donors, volunteers, partner agency staff, event participants and visitors to this website.
Information We Collect
- Donor information: name, mailing address, email address, phone number and gift history.
- Payment information: processed by third party payment providers. We do not store full card numbers on our systems.
- Volunteer information: contact details, availability, emergency contact and, where a role requires it, background screening results handled as described in Section 08.
- Drive host information: organization name, contact person, location and collection dates.
- Partner agency information: staff contact details and the requests they submit on behalf of families.
- Website data: IP address, browser type, device and pages viewed.
We do not receive or store the names, addresses or case details of the children who receive items. Partner agencies hold that information and handle distribution to families.
Donor Privacy Promise
Trading donor lists is common in fundraising and it is the reason many people stop giving. We do not do it.
- We do not sell, rent, trade or exchange donor information with any other organization, for any purpose.
- We do not share your gift amount publicly without your written permission.
- You may give without being listed in any published donor recognition.
- You may ask at any time to be removed from all mailings and we will remove you, not simply reduce frequency.
- We do not use outside telemarketers or paid solicitors to contact donors on our behalf.
Children and Recipients
Protecting the children served by our partners is more important than any story we could tell about our work.
- We never disclose the identity of a recipient child or family to a donor, a volunteer or the public.
- Donors cannot select, meet or communicate with a specific recipient.
- Agency requests reach us by age, interest and need, not by name.
- This website is directed at adults. We do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act. If we learn that we have received such information, we delete it.
Photography and Media
Photographs taken at our sorting and packing events may show volunteers at work. Before any image is published we follow these rules:
- Adult volunteers are told that photographs may be taken and may ask not to be photographed.
- Images of minors are published only with written permission from a parent or guardian, obtained in advance.
- We do not publish photographs of recipient children, and we do not use images that could identify a family receiving assistance.
- Stock photography used on this website is licensed and does not depict our volunteers, partners or recipients.
How We Use Information
- Acknowledge gifts and issue receipts.
- Coordinate drop offs, drives, volunteer shifts and deliveries.
- Communicate about programs, needs and upcoming collection dates.
- Maintain financial and operational records, including those required for charitable registration and reporting.
- Protect against fraud and misuse of our name or collection points.
How We Share Information
We do not sell personal information. Disclosure is limited to:
- Service providers: payment processing, email delivery and record keeping platforms, bound by contract to protect the data.
- Professional advisors: accountants and legal counsel, under confidentiality.
- Government agencies: where required for charitable registration, tax reporting or by law.
- Law enforcement: in response to a valid legal request.
Partner agencies receive the donated items, not your donor information. They are not given the names or contact details of the people who gave.
Volunteers and Screening
- Volunteer contact details are used to schedule and confirm shifts.
- Where a role involves unsupervised access to minors, we require background screening consistent with the requirements of the partner agency and applicable law.
- Screening results are reviewed by authorized staff only and are not shared beyond that review.
- Minors volunteering with us are supervised by a parent or guardian, and we collect only what is needed to confirm that supervision.
Cookies and Email
- Essential cookies: required for this site and its forms to work.
- Analytics cookies: anonymized usage data used to improve the site.
- Email: every message we send includes an unsubscribe link, and we honor requests promptly, consistent with the CAN-SPAM Act.
Retention
- Donation and financial records: 7 years, consistent with recordkeeping expectations for charitable organizations.
- Donor contact records: until you ask to be removed, subject to the financial retention above.
- Volunteer records: 3 years after the last shift.
- Screening results: retained only as long as required for the role, then destroyed.
- Website analytics: 26 months.
Your Choices
- Access: ask what information we hold about you.
- Correction: ask us to fix inaccurate details.
- Deletion: ask us to remove your record, subject to records we must retain by law.
- Opt out: unsubscribe from email or ask to be removed from postal mail entirely.
- Anonymity: give without appearing in any donor listing.
Write to [email protected]. We respond within 30 days.
Contact Us
Privacy Contact
[email protected]Address
6530 Las Flores DriveBoca Raton, FL 33433-2365
United States
Registration
Florida registration numberCHXXXXX
A copy of the official registration and financial information may be obtained from the Florida Division of Consumer Services by calling toll free 1-800-435-7352 within the state, or at fdacs.gov. Registration does not imply endorsement, approval or recommendation by the state.